Firstly, PensionsForNomads doesn’t hold or handle your money – all monies are held in your name in your account with ITA Group (Investors Trust), and all payments into your pension by credit or debit card are taken directly by ITA Group.
Secondly, only you can instruct withdrawals, via your own secure online login through the Investors Trust website (www.investors-trust.com). So even if PensionsForNomads stopped all business activities, it would not affect your pension plan in any way.
Thirdly, we have put in place all relevant security processes in relation to the handling of your personal data – our IT systems, including our website and communications, are provided by well-known and highly reputable multinational companies which encrypt and secure your personal data, stored in a GDPR-compliant EU-based data centre. We only retain access to the data we need in order to provide a great service to you, and we have strong internal controls relating to which staff can access potentially sensitive personal data - all the PensionsForNomads staff who deal with applications and account servicing are approved by Investors Trust directly, with their own personal logins to the Investors Trust applications software and (are forced to) comply with all relevant legal requirements which includes regular anti-money-laundering (AML), know-your-customer (KYC), and data protection (DP) training and testing.