The main investor protection provided is through the legal requirements – regularly audited by the Financial Services Regulators in all three jurisdictions – to hold customer assets separately to insurance company assets. This makes sure that customer assets are never at risk due to any operational failure, mismanagement, or insolvency of Investors Trust.
In addition, all regulators operate complaints and resolutions procedures for customers of licensed and regulated companies which are very similar to the equivalent procedures the UK (in the case of the Cayman Islands and Malaysia) and the USA (in the case of Puerto Rico), to ensure that all customers are treated fairly and are protected in line with the strong investor protection laws in place.